Water Service Fees

Effective January 1, 2026

Returned payment fee $41
Water certificates $64
Combined tax and water certificate $106
Water status — verbal request $51
New water accounts $40
Water payment confirmation letter (per year) $30
Water — reprint of bill $10
Water meter inspection fee
(ownership changes — vendor to pay on final billing)
$75
Failure to be ready/No show water meter appointment $77
Refund credit balance $30
first refund is free
Transfer incorrect payments $30
first transfer is free
Water meter test fee
(refundable if found that initial read was incorrect)
$150
Special meter reads $60
Water shut-off or disconnect charges: during working hours $92
Water shut-off or disconnect charges: after hours, Saturday or Sunday, holidays $240
Water reconnect charges: during working hours $92
Water reconnect charges: after hours, Saturday or Sunday, holidays $240

Contact

Finance
Welland Civic Square
60 East Main St., Welland, ON L3B 3X4

Phone: 905-735-1700 x2171
Fax: 905-732-1919
Email: water@welland.ca

Join Our Mailing List

Discover the benefits our city has to offer.