Step 1: Site inspection
- Before scheduling an inspection, please ensure the yard is free from all refuse, tall grass and weeds, food sources, water sources, etc. A municipal by-law enforcement officer must first assess the exterior yard for evidence of infestation.
- The officer will provide the following:
- information on how to prevent and control rodents
- a Residential rodent control rebate form and a Contractor form
- If there is a concern with the property, the officer will advise the homeowner on how to rectify the deficiencies. Homeowners must address any issues before they are eligible for the rebate. Once outstanding issues are resolved, you can contact the by-law enforcement division for a follow-up site visit.
Step 2: Hire a contractor and complete forms
- Hire an Ontario-licenced pest control company and speak with your contractor before the bill is prepared, ensuring it contains all necessary information, including the service address and what portion of the service was to the exterior yard. Pest control services provided to the interior of the home are not eligible. Keep a copy of the bill for your records.
- Complete and sign the application form, and have your licenced contractor complete and sign the contractor form.
- The City will not accept applications for pest control products purchased by the property owner at retail outlets for their application.
Step 3: Submit completed forms
- Submit both forms with the original bill of service by mail or in-person to the City of Welland by-law enforcement division. If you keep the original invoice, you can submit the documents in-person at City Hall so staff can verify and make a copy.
Step 4: Application review
- Upon City approval, staff will issue a rebate cheque to the property owner. Please allow 30 days for processing. If denied, a representative will provide the applicant with reasons for the refusal.