Water and Wastewater

The City of Welland establishes water and wastewater rates to recover costs from the users of the services for supplying, treating, distributing, collecting, operating, and maintaining water and wastewater systems for Welland.

 

Water and wastewater billings

Water and wastewater accounts are billed quarterly unless they have a two-inch or greater water meter, in which case they are billed monthly. The account number identifies three billing cycles as follows:

  • Account numbers starting with 04, 07, 08, and 09 are billed in January, April, July, and October.
  • Account numbers starting with 01, 02, 03, and 10 are billed in February, May, August, and November.
  • Account numbers starting with 05 and 06 are billed in March, June, September, and December.

Water and wastewater bill payments are due on the last business day of the month being billed.

Contact

City of Welland
Civic Square
60 East St., Welland, ON L3B 4C5

Phone: 905-735-1700
Toll-free TTY: 1-866-273-5094
Email: info@welland.ca

Finance Division
Billing information: 905-735-1700
Fax: 905-732-1919
Email: water@welland.ca

Public Works Division
Phone: 905-735-1700 x3000
Email: pw@welland.ca

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