Contact Us

Email: info@welland.ca
Phone: 905-735-1700

• Business licences x2224
• Clean yards x2224
• Fence x2224
• Noise x2224
• Sidewalk snow clearing x2224
• Signs x2224
• Weed cutting on vacant lots x2224
• Weeds/tall grass x2224
• Zoning by-law concerning land use x2224

Email: clerk@welland.ca
Phone: 905-735-1700

• City by-laws x2152
• Burial Permits x2227 or x2324
• Commissioner of Oaths x2324 or x2227
• Council meeting information x2152
• Freedom of Information requests x2162
• Local improvements x1000
• Lottery licences x2227
• Marriage Ceremonies x2324
• Marriage licences x2227
• Municipal clearance letter x2152 or x2227
• Municipal elections and voters' list x2160

Engineering

Sidewalk inquiries 2153

Finance

• Taxes x2178 or x2179
• Water billing x2183 or x2185

Niagara Region

• General Inquiries: 905-980-6000 or toll free 1-800-263-7215
• Waste: 905-356-4141 or toll free 1-800-594-5542

Email: eng@welland.ca
Phone: 905-735-1700

• City construction projects (in progress) road, sewer, water, sidewalk x2221
• Drainage x2312
• Local improvements/petitions x2312
• Municipal Drains – Drainage Act x2312
• Sewer and water lateral inquiries - issues with existing infrastructure x3000
• Sewer and water lateral inquiries - new connections x2221
• Sidewalk inquiries x2312
• Subdivisions (under construction) and site plans x2222
• Utility construction within right-of-way x2221

Email: finance@welland.ca
Phone: 905-735-1700

• Accounts payable x2176
• Accounts receivable x2211
• Purchasing x3001
• Taxes x2178 or x2179
• Water billing x2183 or x2185

Email: parksandforestry@welland.ca
Phone: 905-735-1700

• Cemetery/grave sites x3000
• Grass cutting (on City property) x3000
• Roadside grass cutting x3000
• Stump removal (on City property) x3000
• Tree trimming (on City property) x3000
• Utility construction in parks x3000
• Utility construction on canal lands x3000

To report an issue found within the public right of way, a park, or a City facility; please use our Report an issue online form.

Email: devserv@welland.ca
Phone: 905-735-1700

• Building permits/fees x2251 or x2257
• Building standards x2251 or x2257
• Committee of Adjustment (minor variances/consents) x2258
• Community improvement plans and financial incentives x2251 or x2257
• Compliance letters x2251 or x2257
• Incentive programs (SWAP/LRP) x2251 or x2257
• Inspections x2251 or x2257
• Mapping x2251 or x2257
• Official Plan x2251 or x2257
• Plumber licences x2251 or x2257
• Property easements x2251 or x2257
• Property sale and purchase of City-owned lands x2251 or x2257
• Site plan control x2251 or x2257
• Subdivision/condominiums x2251 or x2257
• Swimming pools x2251 or x2257
• Zoning x2251 or x2257

Email: pw@welland.ca
Phone: 905-735-1700

• Bridge maintenance x3000
• Construction of new sewer lateral installation x2251 or x2257
• Construction of new water service installation x2251 or x2257
• Debris removal on right-of-way x3000
• Driveway aprons x3000
• Laneways x3000
• New culvert installation x3000
• New driveway installation x2212
• Poor water pressure x3000
• Rear yard catch basin maintenance x3000
• Sewer and water field locates x3000
• Sewer backup x3000
• Sidewalk trips x3000
• Snow removal x3000
• Spills x3000
• Stone paths x3000
• Street cleaning x3000
• Street flooding x3000
• TV inspection of sanitary laterals x3000
• Water meter testing x3000
• Water quality x3000
• Watermain breaks x3000

To report an issue found within the public right of way, a park, or a City facility; please use our Report an issue online form.

Sewer rodding and CCTV inspections The City of Welland's public works staff performs CCTV sewer lateral inspections and sewer rodding of private homes and/or businesses from locations that are safe and accessible both indoors and outdoors. For more information, you can contact pw@welland.ca.

Email: recreation@welland.ca
Phone: 905-735-1700

• Facility scheduling x4005
• Hockey games x4005
• Hours for skating x4000
• Ice time at arenas x4005
• Program information x4000

To report an issue found within the public right of way, a park, or a City facility; please use our Report an issue online form.

Email: info@welland.ca
Phone: 905-735-1700

• Parking enforcement requests x2218 (8:30 a.m. to 4:30 p.m.) x3000 (weekdays 5 p.m. to 1 a.m. and weekends 9 a.m. to 1 a.m.)
• Parking operations (signage) x2212
• Parking ticket inquiries x2224
• Permits - road occupancy (entrance, special event, and oversized load) x2212
• Permits - snow exemption, residential parking x2224
• School crossing guards x2212
• Streetlights and traffic signals x2212
• Traffic operations x2212