Aquatics and Swimming Lessons

The facility swim test consists of the following three consecutive steps, which must be completed without touching the pool floor and only using the wall to push off:

• Jump feet-first into shoulder-deep water.
• Tread water vertically for 45 seconds, keeping your head above the surface.
• Swim two widths of the pool using a recognizable front crawl stroke.

The water depth will be measured relative to the swimmer’s height.

Please note: Even if the swimmer completes all steps, the lifeguard may withhold passing if they observe signs of struggle or difficulty.

If you have any questions or concerns about the facility swim test, please speak with one of the lifeguards.

Rules

• Please be respectful of those around you and the facility.
• Nudity is not permitted in common areas
• Patrons are required to remain clothed unless in a private change cubicle or bathroom stall.
• All lockers within the universal changeroom are day-use only.
• Photography and video recording are strictly prohibited.
• Ensure that all personal belongings are secure at all times.
• The City of Welland is not responsible for lost, stolen, or damaged items.
• Please report any suspicious activities to a staff member immediately.

Frequently asked questions

What is a universal changeroom?
Universal change room is a safe and accessible space designed for community members of all abilities, gender identities, and religions. Universal change rooms provide an option for those who have family and group change room needs. Universal change rooms include private change cubicles and private washroom stalls.

What are the benefits of universal changerooms?
Universal change rooms with individual change cubicles provide many benefits to the community, including accessibility for people with reduced mobility and allowing people of all gender identities, parents, and caregivers to be together in the same space.

What is acceptable attire when in open spaces of the universal change room?
Patrons must remain fully clothed or in swimwear or athletic attire when in open spaces of the universal change room. Please be respectful of those around you while using public and shared spaces.

What is unacceptable attire when in open spaces of the universal change room?
Undergarments (such as but not limited to boxers, briefs, bras or underwear) and any nudity is not permitted in shared spaces. Patrons must use private change cubicles to disrobe/undress and change their clothing.

What pool has a universal change room?
Memorial Park pool and the Welland Community Centre’s companion changeroom.

We are committed to making our pools welcoming and accessible for everyone. Each facility offers features designed to support safe and comfortable access for individuals with mobility needs.

Therapy pool (Welland Community Centre): Accessible by ramp, stairs, and personal lift. A pool access chair is also available and can be wheeled directly into the water with ease. Click here for more information about the therapy pool: Therapy Pool and Fitness Room.

Memorial pool: Features a beach entry design for gradual access, along with a pool access chair for added support.

Rosie Smith Memorial and Maple Park pools: Both pools are equipped with ramps to provide smooth and easy entry.

Our staff are happy to provide assistance as needed to ensure all swimmers can enjoy their time at the pool.

Please visit the Active Portal for more information on swimming lessons and other programs offered at our indoor therapy pool and outdoor pools.

Open swim schedule

Lane swim schedule

Looking to rent one of our outdoor public pools for a private group rental! Contact us at recreation@welland.ca to book your rental.

Notice of cancellation on group rentals

30 or more days notice prior to the scheduled rental date a full refund will be issued, less an administration fee.

Between 30 and 7 days notice prior to the scheduled rental date a 50 per cent refund will be issued.

Less than 7 days notice prior to the scheduled rental date no refund will be issued.

Staff-initiated cancellation

If the City of Welland initiates a cancellation of the pool due to weather or other unsafe conditions, the Licensee will be eligible for a full refund of the rental fee.

Renter-initiated cancellation due to weather

If the licensee cancels the pool booking due to weather conditions, the following options are available:

• Account Credit: The licensee will receive an account credit that can be used for future Recreation, Sport & Culture programs, membership renewals, or facility rentals.
• Re-booking: The Licensee may choose to re-book the rental for a later date, subject to availability.

The account credit is non-refundable but can be used for future services or rentals, including:

• Recreation, Sport & Culture Programs
• Membership Renewal
• Rental of City Facilities & Spaces