Social Media

Stay up-to-date with everything happening in the City of Welland on our social media channels.

As an active participant in online conversations, the City may follow partners, community groups, organizations, or individuals. In addition, we may share content from other users if the material aligns with the City’s corporate values, programs, services, or initiatives.

City of Welland social media commenting terms of use

The City of Welland values open discussion with the public and encourages you to engage with our social media accounts. We look forward to reading your comments. When submitting content to any of the City’s social media channels, please be aware that your information will be available to the public and potentially viewed by many audiences.

To create a safe, positive, and engaging environment for all users on our City of Welland social media accounts, we ask all individuals to treat each other and City staff with civility and always respect the guidelines. The City of Welland corporate communications team moderates all comments on our social media accounts.

Stay social with us

Make sure to like, tag, follow, and comment on your favourite content and spread the word about what’s happening in #WellandON.

@city-of-welland

@welland

Guidelines

We reserve the right to remove comments that we deem inappropriate and to block access to repeat offenders who engage in:

personal attacks, harassment, aggressive behaviour, and name-calling
comments that are threatening, obscene, profane, contain hate speech, degrade others, or are deemed abusive
statements that are libellous, such as allegations of criminal activity or comments that unfairly harm the reputation of a person or organization
use of offensive usernames
trolling or repetitive off-topic posts
content that is unrelated to the post
misrepresentation of the content – there must be compliance with copyright laws and intellectual property rights
impersonation or false claims to represent a person or organization
content that breaks the law or encourages others to do so
sharing personal information such as contact information related to the poster or others
posting commercial links for sales or advertising

The City may not reply to online questions or comments if:

The post includes disrespectful statements of opinion – people are welcome to express their views even if they disagree with City policies, programs, or decisions.
The post is disrespectful toward City staff, other participants in the conversation, or violates the City’s commenting guidelines.

Contact

Communications
Civic Square,
60 East Main St., Welland, ON L3B 3X4

Phone: 905-735-1700 x2337
Email: communications@welland.ca

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