Short-term rentals | City of Welland

Short-term rentals (STRs) are increasing in popularity. With more properties exploring this possibility in the City of Welland, Council and staff undertook the process of developing rules and regulations to oversee STRs in the City. Remember, every municipality is different and may have different criteria for its STRs.

On November 2, 2021, Welland City Council approved a city-wide Zoning by-law amendment permitting STR accommodations. Council also passed a Short-term Rental Licensing by-law and Administrative Penalty System (APS) in conjunction with the zoning.

The by-law enforcement division enforces the regulations; an officer can suspend or revoke a licence. Licensing ensures all STRs operate following applicable law.

Short-term rental zoning

In the City’s Zoning by-law 2017-117, an STR is defined as a dwelling unit rented for 28 consecutive days or less but does not include a bed and breakfast, hotel/motel, or boarding or lodging house.

Zoning permits STR accommodations as a secondary use in residential, agricultural, and institutional zones where residential uses are permitted, and permits STRs as the principal use of dwellings in commercial zones that allow residential uses, such as: the Downtown Mixed Use Centre Zone (DMC), Community Commercial Node Zone (CC1), Community Commercial Corridor Zone (CC2), and Neighbourhood Commercial Zone (NC). STRs are permitted in single-detached, two-unit, townhouse, apartment, and multiple and accessory dwelling units.

Further zoning provisions include an STRs:

not contain more than three guest bedrooms
be subject to licensing in accordance with the City’s Short-term Rental Licensing by-law
may be the principal use of an accessory dwelling unit in residential, institutional, open space, and agricultural zones where residential uses are permitted, but only if the operator is residing on the premises
not display external advertising on the site
require 0.5 additional parking spaces per guest room (this may be a tandem parking space)

Frequently-asked questions

What is a principal use?

This means the primary purpose for which a lot, building, or structure is used or intended to be used.

An STR may also be the principal use of an accessory dwelling unit in zones where residential uses are permitted, but only if the operator resides on the premises.

Are STR operators required to register annually?

Yes, licences must be renewed every year. Each licence is in effect from the date of issue, as shown on the licence, until it expires on December 31 of that calendar year.

Can I report an unlicensed STR in my neighbourhood?

Yes, you can. Please contact our by-law clerk at 905-735-1700 x2224, Monday to Friday, 8:30 a.m. to 4:30 p.m. An officer will be assigned to investigate your concern.

Who can apply for an STR licence?

Only the owner of the property can apply for an STR licence.

How do I know if an STR has a licence?

The licensee will include the licence number in any advertisement or promotion related to renting out the property being used as an STR. Also, when the premise is occupied as an STR, a legible copy of the licence will be posted in a prominent location near the primary entrance.

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