City of Welland website header
NEWS & ALERTS
  • Visit Engage Welland and participate in the Downtown Community Improvement Plan Update survey before July 18.
  • A new What's Up, Welland? podcast episode on location at Girls Sports Day is out now. Give it a listen from our newsroom.
  • Visit Engage Welland and participate in the Dog Park Improvements survey before July 7.
  • News brief: Contact the City of Welland with questions about the Sewage Water Alleviation Program. Read more in our newsroom.
  • Please take note, from June 16 to 19, the King Street entrance of the Welland Community Centre will be temporarily closed for scheduled construction work.
  • Stay up to date and subscribe to our media releases, news, and more. Visit our newsroom to subscribe today!
Home / For Wellanders / Property Information
image of young girl drinking a glass water

Water and Wastewater

The City of Welland establishes water and wastewater rates to recover costs from the users of the services for supplying, treating, distributing, collecting, operating, and maintaining water and wastewater systems for Welland.

icon of a faucet

Assistance Programs — Water and Wastewater

Programs for water leaks, special assistance, and seniors.

water glass icon

Drinking Water Quality Assurance Program

Annual water quality reporting.

water glass icon

Drinking Water Quality Management System

Drinking water license, drinking water permit, ISO registered, DWQMS accreditation.

icon of a water bill

Water and Wastewater Billings

Billing information, payment options, penalties for late payment, are you selling your property.

icon of water droplet with a heart

Water Conservation

How to check your toilet for leaks and suggestions to reduce water usage.
icon of water droplet with arrow up

Water Meter Upgrade Program

The process to replace residential water meters.
icon of a water bill

Water Service Fees

NSF, new accounts, certificates, bill reprint, and more.

Water and wastewater billings

Water and wastewater accounts are billed quarterly unless they have a two-inch or greater water meter, in which case they are billed monthly. The account number identifies three billing cycles as follows:

  • Account numbers starting with 04, 07, 08, and 09 are billed in January, April, July, and October.
  • Account numbers starting with 01, 02, 03, and 10 are billed in February, May, August, and November.
  • Account numbers starting with 05 and 06 are billed in March, June, September, and December.

Water and wastewater bill payments are due on the last business day of the month being billed.

For Wellanders

Employee ID Verification
Alerts, Public Awareness & Notices Emergency Preparedness Fire Chief's Message Fire Inspection Fees Fire Prevention & Safety Motor Vehicle Collision Invoicing Volunteer Firefighters
Municipal Parking Lots Parking Enforcement Parking Tickets & Administrative Penalty Notice
Building Permits Business Permits & Licences Event Permits Liquor Licences Lottery Licences Marriage Licences Municipal Parking Lots Permits Pet Licences Plumber Licences Residential Parking Permits Road Occupancy Permits Site Servicing Road Occupancy Permits Snow Clearing Parking Permits Swimming Pool Enclosures Permits
Building or Renovating Program & Housing Information Property Information Pages Property Standards Property Taxes Stormwater Management Pond FAQ Swimming Pool Enclosures Vacant Building Registration Water & Wastewater Welland Maps and GIS
Pedestrian Crossovers Report an Issue Road Closures & Construction Projects Road Occupancy Permits Snow Clearing
Affordable Housing Action Animal & Rodent Control Burials Cemeteries City Payments & Registrations Contact Us Encampments and Homelessness Floral Display Beds Request Forestry Services Forms & Applications Garbage & Recycling Graffiti Insurance Claims Memorials & Commemorative Programs Report an Issue Streetlights Transit Welland Maps & GIS
Winter Tips

Contact

➤