Jessica Ruddell appointed permanent CAO, search for Director of Community Services begins

Mayor Frank Campion is pleased to announce the appointment of Jessica Ruddell as the City’s permanent Chief Administrative Officer (CAO), as permitted under Section 284.5 of the Municipal Act, 2001.

Mayor Campion commented that this appointment supports leadership continuity and stability as the City continues to advance Council’s priorities and serve the community.

With more than two decades of municipal service in senior leadership roles, Ruddell joined the municipality in January 2024 and has served as Acting CAO since October 20, 2025. During her time with the City, she has developed a strong understanding of the organization and its strategic initiatives and has demonstrated a clear commitment to supporting Council and staff through key planning and budget discussions.

“Jessica has shown the leadership competencies essential to the CAO role, including creating and communicating vision and strategy, working closely with staff and the community, promoting innovation, guiding change, and achieving meaningful outcomes,” said Campion. “I am confident in her ability to lead the organization into the future with professionalism, integrity, and a continued focus on service excellence.”

Ruddell’s appointment provides expertise in day-to-day operations, supporting the City’s ability to deliver services consistently, and maintain momentum on ongoing strategic initiatives that matter to residents.

As a result of this appointment, the City of Welland will begin recruitment for a new director of community services.

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For media inquiries, please contact:
Paul Orlando
Communications Specialist
905-735-1700 x2133
paul.orlando@welland.ca