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FAQ

Welland Facilities

 

 

A) Please contact us at bookings@welland.ca or at 905-735-1700 x 4000

A) We accept:
  • Visa
  • MasterCard
  • American Express
  • Cheque - In person only
  • Cash - In person only
  • Debit – In person only

A) The administration fee is $40

A) Access into the room is at the start and end time of your rental permit. Access into the space may be possible 5-10 minutes early at no extra charge, but this is not guaranteed.

A) No problem at all, staff is here to help find you a space that will best fit your reservation needs. View our City of Welland facilities or contact us at bookings@welland.ca or at 905-735-1700 x 4000

A) No. You must arrange for storage of any food/decorations/gifts before or after your room rental time. Staff are unable to keep anything in the office or in any of the rooms.

A) Here is a pdf of our Facilities Terms & Conditions

A) Events, dinners, small gathering, etc. serving and/or consuming alcohol require a Special Occasions Permit (“SOP”), please refer to AGCO requirements.

All Special Occasion Permit (SOP/consumption of alcohol) functions must abide by the City of Welland Municipal Alcohol Risk Management Policy.

The following documents must be provided one month prior to your event.

  • Special Occasions Permit (liquor licence)
  • Liability Insurance naming the City of Welland as Additional Insured in the amount of $5,000,000
  • SMART SERVE certification