home Facebook Twitter LinkedIn YouTube RSS Feed

WellTrans

WellTrans is a service that provides public transportation to Welland residents who require an accessible door-to-door transportation service. We will accommodate your medical, educational and recreational transportation requirements.


Registration

If you wish to use WellTrans, you must fill out a registration form with your physician’s signature stating you are unable to use regular transit service. Once the application is approved, you’ll receive a registration approval and can start using the WellTrans service.

Applications can be submitted through the following:

  1. Email: transit@welland.ca
  2. Fax: 905-732-9422
  3. Mail: 75 Federal Rd, Welland, Ontario, L3B 3P2

WellTrans Service Hours:

Monday to Friday: 7:15am to 6:45pm
Saturday: 9:30am to 6:15pm

*ASK ABOUT OUR EXTENDED HOURS. We also have extended hours on Weekdays (6:30am-7:15am, 6:45pm up to 11pm), Saturday (6:30am-9:30am, 6:15pm up to 10pm), and Sunday service (9:45am to 5pm) available through a separate provider. Call the WellTrans office to book your transportation.

Fares (Effective June 4, 2017)

Cash $3.00
WellTrans Econo Pass (10 rides) $25.00


For specialized out of town service please call Niagara Specialized Transit at 905-680-2052

Booking a Ride:

As of Monday November 1st, 2021, Welland Transit will be migrating to a new scheduling system to allow for more efficiencies and better overall customer experience. For your added convenience, same day bookings are now available.

Customers are encouraged to book their rides through the following options:

  1. From a computer, please visit the website link at https://book.wellandtransit.rideco.com, registration with RideCo is required, and follow the provided instructions to book the trip.
  2. From a smartphone or tablet and download the Welland Transit App from the Google Play Store (Android devices) or App Store (Apple devices). Registration is again required if it’s the first time using RideCo.

Customers who do not have access to either of the above options, the ability to call and speak with the coordinator to book the ride is still available at 905-735-1700 ext. 3102, Monday to Friday from 8:00 AM to 4:00 PM.

Any and All trips can be booked up to two (2) weeks in advance.

Same day cancellations for after hours trips only Monday to Friday after 4:30pm and on Saturday please call 905-735-4500.

Please note charges will apply to trips cancelled less than 24 hours and for same day cancellations.