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Contact the City of Welland

For a list of contact telephone numbers related to specific issues, please visit our inquiries page.
Email and telephone numbers for the Mayor and Council can be found on our council page.

City of Welland
60 East Main Street
Welland, Ontario, Canada L3B 3X4

Phone: 905-735-1700
Fax: 905-732-1919
Toll free TTY: 1-866-273-5094


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The fire@welland.ca account is not actively monitored. If you are reporting a situation that requires immediate attention then call 911 from your telephone and ask for the Fire Department. For non-emergency responses to open-air burning complaints (backyard fires) and non-emergency alarm systems (detector troubles) dial 9-1-1 and report the condition to the Fire Department dispatcher, who will contact on-duty firefighters. Standard 9-1-1 billing charges may apply depending on your telephone service provider and your contract details. Otherwise your email will be answered within 2 business days after receipt. Thank you for your correspondence.

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