Office of the CAO

Welcome to Welland, a city on the rise where opportunity drives progress and innovation shapes our future.

As Acting Chief Administrative Officer, I am inspired by the energy, optimism, and ambition that define this community. Welland is moving forward with purpose—embracing smart growth, attracting investment, and creating spaces where people and businesses can thrive.

Our focus is on building a city that meets the needs of today while preparing for tomorrow. Through thoughtful planning and bold vision, we are investing in modern infrastructure, sustainable development, and the tools that support a strong, resilient economy.

We are enhancing connectivity, expanding active transportation networks, and reimagining how residents move through and experience our city. These investments strengthen the local economy, improve access to amenities, and ensure that Welland continues to grow as a place where people want to live, work, and play.

At the heart of this growth is our commitment to quality of life. We are fostering vibrant neighbourhoods, expanding green spaces, and promoting wellness through recreation, accessibility, and active living. By prioritizing health, safety, and environmental sustainability, we are building a community that supports both physical and mental well-being—a place where residents feel connected, supported, and proud to belong.

As we look ahead, innovation will continue to guide our approach. From digital transformation to green infrastructure, we are embracing new technologies and partnerships that make city services more efficient, transparent, and responsive to the community’s needs. Every decision we make is rooted in sustainability, inclusion, and long-term prosperity.

The future of Welland is bright because of the people who call it home. Creative thinkers, hard workers, and community builders all contribute to a culture of collaboration and possibility. Together, we are shaping a city that welcomes new ideas, celebrates innovation, and creates opportunity for everyone—while ensuring that Welland remains a healthy, active, and enriching place to live.

This is a defining moment for Welland. Change is happening, growth is accelerating, and the possibilities ahead are extraordinary. The best is not just coming; it is already underway.

Jessica Ruddell
Acting Chief Administrative Officer
City of Welland