Accessibility Feedback

Residents and visitors are invited to make service inquiries or provide disability-related feedback on the accessibility of the goods, services, and facilities they receive or use in Welland.

Before you begin:

To help us respond to your feedback, please provide as much detail as possible about the service or facility you are referring to.


You will be notified if there is a fee.


  • Online - Please complete the Accessibility - feedback form.
  • In-person - Please call to book an appointment.
  • 905-735-1700 / TTY: 1-866-273-5094
Fill out my online form.