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Service inquiries or disability-related feedback


Residents and visitors are invited to make service inquiries or provide disability-related feedback on the accessibility of the goods, services and facilities they receive or use at the City of Welland.

Before you begin:

To help us respond to your feedback, please provide as much detail as you can about the service or facility you are referring to.

Fee:

If there is a fee, you will be notified.

Request:

Online - By completing the service inquiries or provide disability-related feedback form

In-person - Please call 905-735-1700 to book an appointment.

By Phone - By calling 905-735-1700 / TTY: 1-866-273-5094

By Email - By e-mailing accessibility@welland.ca