For a list of contact telephone numbers related to specific issues, please visit our inquiries page. Email and telephone numbers for the Mayor and Council can be found here.

City of Welland - Contact Us

City of Welland
60 East Main Street
Welland, Ontario, Canada L3B 3X4
Phone: 905-735-1700 or Fax: 905-732-1919

Toll free TTY: 1-866-273-5094
Text contact web page:  http://www.welland.ca/textnet.asp


VERY IMPORTANT: The fire@welland.ca account is not actively monitored.

If you are reporting a situation that requires immediate attention then call 9-1-1 from your telephone and ask for the Fire Department. For non-emergency responses to open-air burning complaints (backyard fires) and non-emergency alarm systems (detector troubles) dial 9-1-1 and report the condition to the Fire Department dispatcher, who will contact on-duty firefighters. Standard 9-1-1 billing charges may apply depending on your telephone service provider and your contract details.

Otherwise your email will be answered within 2 business days after receipt. Thank you for your correspondence.


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